As the hospitality industry finally rebounds from the effects of the global pandemic, operators are seeking new technological solutions to upgrade to the shifting landscape. By embracing the right technology for their business — especially property management system infrastructure — hotels stand to benefit strongly in the new era.
SkiftX spoke with Kevin King, chief operations officer at Shiji Group, about the transitions currently taking place in the industry, what operators should be thinking about when it comes to property management technology, and how the industry is setting itself up for future innovation and growth.
SkiftX: Shiji has expanded globally over the last few years by growing its portfolio and opening new offices. What’s the strategy behind this?
Kevin King: Our chairman set some milestones on where we should be heading in the coming years. One of those points was to become a truly global company, servicing the hotel industry